Cancellation & Refund Policy

Cancellations must be made in writing via email to educonference@um.edu.my.
• No refund will be provided.

Modes of Payment

Please select your preferred payment method from the options below:

• E-payment (credit card)/FPX via Participant Login (Preferred)

• Manual Payment (PO/LO)

Payment Instructions:

1. Payments can be made through the e-payment system available on the Login page. Click Payment and follow the instructions to complete your credit card transaction.

(For guidance, refer to this video:   )

2. After making the payment, email the proof of payment (receipt/bank slip) to educonference@um.edu.my and upload it to the conference website.

Important Notes:

• Please include the remark “IpEC2025” in your e-payment.

• All bank/transfer charges must be borne by the participant and should not be deducted from the conference fees.

• After registration, click ‘Pay Now’, select Manual Payment, and upload the proof of payment (e.g., receipt/PO/LO) to your registration account.

• Once payment has been made, email the proof of payment to educonference@um.edu.my and include your name and instituition in the subject line.

• Your payment status will be confirmed after verification by the conference admin.

Account Registration & Payment Instructions

1. Create Your Account: Click here to create your account.

2. Log In: After creating your account, log in to access the conference platform.

3. Conference Registration: Once logged in, go to the “Conference List” and search for the conference by title: IpEC2025. Click the “Register” button.

4. Fill the Registration Form: Complete the registration form and click Submit to finalize your registration.

5. Payment: Make the payment based on the category you are interested in.

6. Confirmation: You will receive a confirmation of registration once we receive the payment proof via email.

Important Note:

• If your payment has been deducted but you didn’t receive a receipt, please take a screenshot of the payment deduction from your bank and email us the details.

• We will verify the payment status with the Bursar's office at Uiversiti Malaya. If the payment cannot be confirmed, you will need to make the payment again.

Helpful Resources:

• Watch the video on how to:

1. Create a new account

2. Register for the conference

3. Make online payment

For any payment-related inquiries, please contact educonference@um.edu.my.